The RossListens Survey is the official customer feedback platform by Ross Dress for Less, created to collect opinions from real shoppers. By completing the survey, customers can share their experiences, help Ross improve its services, and enter for a chance to win a $1,000 Ross gift card through the sweepstakes program. Below are some of the most commonly asked questions about participation, rewards, eligibility, and redemption.
What Is the RossListens Survey?
The RossListens Survey is an online customer satisfaction survey hosted at www.RossListens.com. It allows customers to provide feedback about their recent shopping experiences including product variety, pricing, cleanliness, and staff service. The feedback helps Ross make data-driven improvements to its stores while giving participants the opportunity to win exciting rewards.
How Can I Participate in the RossListens Survey?
To take the RossListens Survey, follow these simple steps:
- Make a purchase at any Ross Dress for Less store.
- Keep your receipt that includes the survey invitation number.
- Visit www.RossListens.com using your smartphone, tablet, or computer.
- Enter the survey number printed on your receipt.
- Answer all survey questions honestly about your recent visit.
- Provide your contact information to enter the monthly $1,000 gift card sweepstakes.
What Rewards Can I Win from the RossListens Survey?
By completing the RossListens Survey, you’ll be automatically entered into the RossListens Sweepstakes for a chance to win a $1,000 Ross gift card. Winners are randomly selected each month. Occasionally, Ross may offer bonus promotions or discount coupons for survey participants.
Do I Need a Receipt to Take the Survey?
Yes. To participate in the RossListens Survey, you must have a valid Ross Dress for Less receipt with a survey invitation number. Each receipt is valid for one survey entry. However, no purchase is necessary if you prefer to enter the sweepstakes by mail you can find details on the official website.
Who Can Participate in the RossListens Survey?
To ensure fairness, the following eligibility rules apply:
- Participants must be legal residents of the United States, Puerto Rico, or Guam.
- Must be 18 years of age or older at the time of entry.
- A valid Ross receipt is required for the online entry.
- Each person may enter the survey only once per receipt.
- Employees of Ross Stores, Inc., their family members, and affiliated agencies are not eligible to participate.
How Many Times Can I Take the RossListens Survey?
Each receipt can be used for one survey entry only. However, you can participate multiple times as long as you have new receipts from separate purchases or enter through the mail-in method during the same month.
How Long Does the RossListens Survey Take?
The RossListens Survey is short and simple, taking about 5 to 10 minutes to complete. The questions are straightforward and designed to capture your honest opinions about your shopping experience.
What Kind of Questions Will I Be Asked?
The survey includes questions about your in-store experience, such as:
- Was the store clean and organized?
- Did you find the products you were looking for?
- Were employees friendly and helpful?
- How satisfied were you with prices and promotions?
- Would you recommend Ross Dress for Less to others?
Your responses guide Ross in making meaningful improvements across all store locations.
How Do I Redeem My Reward If I Win?
If you are selected as a RossListens Sweepstakes Winner, you’ll be contacted by Ross via phone, email, or mail using the information provided during the survey. After verification, you’ll receive your $1,000 Ross gift card, which can be used at any Ross store nationwide.
Can I Transfer or Exchange My Reward?
No, the RossListens gift card reward is non-transferable and cannot be exchanged for cash or other offers. The prize must be accepted as awarded and redeemed only by the original winner.
How Will I Know If I’ve Won?
Winners of the RossListens Sweepstakes are notified directly by the Ross team via the contact information they provided. Be sure to enter accurate details (phone number or email) at the end of your survey to ensure you can be reached if you win.
Do My Sweepstakes Entries Expire?
Yes. Entries for each RossListens Sweepstakes are valid only for the specific month they are submitted. Once the monthly drawing is complete, a new sweepstakes period begins, and old entries will not carry over.
What If the RossListens Website Isn’t Working?
If the RossListens.com website isn’t loading or functioning correctly:
- Refresh the page or try again later.
- Use a different web browser like Chrome, Safari, or Edge.
- Clear your cache and cookies.
- Ensure you have a stable internet connection.
If issues persist, you can contact Ross customer service for help.
Is My Information Safe in the Survey?
Yes. Ross Dress for Less values your privacy and ensures that all data collected through the RossListens Survey is protected. Your personal information is used solely for sweepstakes administration and internal research purposes. Ross will never sell or share your data with third parties.
How Does Ross Use the Feedback?
The feedback collected through the RossListens Survey is used to:
- Enhance store cleanliness and layout.
- Improve customer service and staff friendliness.
- Offer better discounts and product availability.
- Recognize and reward hardworking employees.
Every opinion matters and contributes to creating a better shopping environment for all customers.
About Ross Dress for Less
Founded in 1982, Ross Dress for Less is one of America’s largest off-price retail chains, offering high-quality clothing, accessories, and home décor at unbeatable prices. With thousands of stores nationwide, Ross continues to expand its mission of providing “great brands at great prices.”
Programs like the RossListens Survey help the company maintain strong relationships with customers and deliver excellent value every day.
Contact Information
If you have any questions or need help with the RossListens Survey, you can reach Ross customer support:
- Official Survey Website: www.RossListens.com
- Main Website: www.RossStores.com
- Customer Service Phone: 1-800-335-1115
- Mailing Address: Ross Stores, Inc., 5130 Hacienda Drive, Dublin, CA 94568, USA
Conclusion
The RossListens Survey is a fantastic opportunity to share your shopping feedback and enter for a chance to win a $1,000 Ross gift card. It only takes a few minutes to complete, and your voice directly helps Ross improve its stores and customer service.
So, the next time you shop at Ross Dress for Less, keep your receipt, visit www.RossListens.com, and take the survey. Your feedback not only makes a difference it could also make you the next lucky winner!